Return & Exchange Policy

    Exchange Policy

    • In the rare eventuality you wish to exchange a product, please read our below policies - 
    • We accept exchanges within 3 working days (from the date of delivery). If 3 days have gone by since the receipt of your order, we cannot offer you an exchange unfortunately.
    • There is NO Exchange for Inner Wears, Pants & Leggings ARE DONE
    • In the unlikely event that your merchandise arrives damaged, you should email us at  shrideephasilkstirupur@gmail.com or Whatsapp ‪+91 96006 03840‬ with a photo of the damaged product with the Tags within 24 hours of receiving your order ( we request you to record a video while opening the parcel as soon as you get it, to claim damages if any) 
    • To be eligible for an Exchange, your item must be unused and in the same condition (with the foldings and tags intact that you received it. It must also be in their original packaging.
    • Exchange can be done only ONCE. No Exchange on Offer Products Except for Defects
    • Acceptance of Exchange is restricted to scenarios such as aberration in colours from what is shown in the website to the actual.
    • To initiate an exchange, please write to us at  shrideephasilkstirupur@gmail.com or WhatsApp on ‪+91 9600603840‬ , with complete information - Order Details, the reason behind your intention to Exchange the product .This should be done within 3 days from the date of receiving the products for us to assess, validate and accept or decline a return.
    • Shri Deepha Silks reserves the right to refuse a return / exchange if found not valid , in which case the relevant reasoning will be provided to you via Email, WhatsApp or via a phone call.
    • Exchange Saree shipping – Once we confirm the acceptance of Exchange , kindly ship the product back to the following address Shri Deepha Silks
      118, Arisikadai Street, Perumal Temple South, Near Old Busstand, Tirupur - 641 604
      Contact: ‪+91 96006 03840‬ or +91 737394641 
    • We will dispatch the exchange product after we receive and accept the original product.
    • You will be responsible for your own shipping costs for returning your item(s). Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      Please note : 
      1. Shri Deepha Silks cannot be held responsible for any damage that occurs to the saree/accessories after purchase due to rain, overuse, stains, incorrect cleaning and care, and other normal wear and tear. 
      2. For any Paid Order cancellations done by the customer, a "3% PAYMENT GATEWAY" charge will be levied and has to be borne by the customer.

    If you have any questions/concerns please reach out to us - we will be happy to help and serve you.